The Strasbourg-based company has therefore decided to extend its commitment made during the lockdown: Starting today, customers will be exempt from incident fees. This concerns all individuals considered vulnerable. As a reminder, they were capped at 20 euros per month and 200 euros per year.
“a saving of 200 euros per year.” To support and assist them in their endeavors, they offer “rebound appointments”. Dedicated advisors are also being provided. This is the objective of Nicolas Théry, president of Crédit Mutuel Alliance Fédérale: “Crédit Mutuel Alliance Fédérale is turning its ambition of being the bank for everyone into action, helping our fellow citizens overcome difficulties.”
An offer at a flat rate of 3 euros per month
This offer is promoted by the Crédit Mutuel Facil’Accès and CIC Service Accueil networks. Here is what they offer:
– a current account for all everyday transactions: deposit of checks or cash, cash withdrawal;
- an international payment card, with balance control, for purchases or cash withdrawals; a second card is offered as part of a joint account;
– additional payment methods (direct debits, transfers, bank checks) without restriction;
- a remote banking service for complete management of transactions, including external transfers;
-
a telecommunications offer covering essential needs for 3.99 euros per month.
The purpose of this offer is to support people in great difficulty. This ranges from individuals to professionals, including businesses. This is the intention of Daniel Baal, CEO of Crédit Mutuel Alliance Fédérale:
“This initiative is consistent with Crédit Mutuel Alliance Fédérale’s desire to listen, advise, and support all customers. Whether it’s individuals, associations, professionals, businesses, farmers, or local authorities, we act locally to support the development of territories.”
