Nice-Côte d’Azur Airport is the third largest French airport in terms of commercial passenger traffic, having welcomed 13.85 million passengers in 2018. With such traffic, it is normal for disruptions to sometimes occur. Here is a summary of the compensation you may be entitled to in the event of disruptions at Nice-Côte d’Azur Airport.
Is your flight canceled?
If your flight is canceled and you are traveling within the European Union, you may be eligible for compensation of up to €600, depending in particular on the date you were informed of the cancellation and the alternatives offered. If the airline notified you at least 14 days in advance of your flight’s cancellation, you will not receive compensation.
There can be several reasons for your flight being canceled, which are considered either extraordinary circumstances or not. Extraordinary circumstances include bad weather conditions (storms, hurricanes…), acts of terrorism and sabotage, unstable political situations, security risks, or certain strikes.
In extraordinary circumstances, claiming compensation is more difficult as the responsibility of the airlines is not implicated. However, be aware that if you find yourself in one of these situations, even if you cannot be compensated, you have the right to care and a refund of your airline ticket.
Regarding strikes, not all are considered extraordinary circumstances. For example, many Air France flights were canceled last May due to an air traffic controllers’ strike. In this specific case, filing a claim with Air France would not allow you to obtain compensation since Air France cannot do anything about this strike, as the controllers are independent of the airline. This strike is therefore considered an extraordinary circumstance. However, if it were Air France staff on strike, compensation would be possible as Air France is responsible for its employees and their well-being.
Is your flight delayed?
The legislation within the European Union is much more favorable to air passengers than in the rest of the world. Why? In Europe, our rights are protected by Regulation (EC) No 261/2004 of the European Commission. International flights, on the other hand, are protected by the Montreal Convention. Below is a summary table of the compensations you are entitled to in case of significant delay.
(Source: AirHelp)
How to get compensated?
To obtain compensation, you can either make your claim directly with the airlines or use a specialist like AirHelp who will handle the administrative procedures for you. Regardless of your choice, keep in mind that it is important to keep all your flight booking documents, your boarding pass, as well as receipts and invoices for expenses incurred due to the flight delay or cancellation. These documents are important evidence that will allow you to be properly compensated.
