The Nice Côte d’Azur Tourism Office is entering a new phase in the reorganization of its network. The tourist information office on the Promenade des Anglais will soon relocate to Avenue Jean Médecin.
The closure of the Tourist Information Office (TIO) on the Promenade des Anglais will take place on Sunday, December 14th. This decision is part of a progressive reorganization of the network already underway in Vence and Saint-Martin-Vésubie, and soon to be implemented in Èze and Beaulieu-sur-Mer. The strategy focuses on geographical centralization, consolidated reception, and easier access for visitors.
The removal of the beachfront reception point also marks the end of a cycle started several years ago. This evolution echoes another change, the closure of the Nice Thiers station information point the previous year. All of these movements are preparing for a unified reception in a single location, designed to meet the current uses of visitors and the needs of residents.
A transitional setup will be in place from mid-December. Until January 4th, presence will be maintained at the Welcome Chalet of the Christmas Village, alongside the NCA stations. A team of travel advisors will respond to requests, provide practical information, guide visitors towards current activities, and offer maps and brochures.
The next phase is expected around January 20th, with the opening of the new Metropolitan Tourism Office at 25 Avenue Jean Médecin, opposite the Nicetoile shopping center. Located at a major crossroads for tram lines 1, 2, and 3, near the station and at the heart of a continuous flow of passersby. This central position aims for broadened contact: travelers on stay, day-trippers, locals seeking information, or visitors passing through.
A rehabilitated space for a reimagined reception
The opening of the future office on Avenue Jean Médecin represents a significant transformation. The space, set up on two levels in a former bank building, is undergoing a complete rehabilitation. The ground floor, with an area of 200 m², meets expected criteria for customer experience, sustainable tourism, and energy efficiency.
The new space also incorporates digital tools. These resources aim to facilitate continuous access to information, improve orientation, and meet demands related to connected usage. The shop will be redesigned as well. Local products and souvenirs will hold a prominent place, in a logic of promoting the region and supporting local actors.
Overall, it will illustrate a renewed vision of the role of a tourist information office. This location will become a central point of advice, exchange, and inspiration for discovering cultural, heritage, event, or outdoor offerings. Territory professionals will also benefit from a new organization. Documentation must be collected at the OcéaNice Congress Center, at the port, on Tuesday, Wednesday, and Friday mornings. This procedure is announced as of December 16th.
The network’s evolution occurs within a context of sustained attendance. In 2024, metropolitan tourist information offices welcomed 266,213 visitors, with over 73% on the coast. The distribution between French (52.46%) and foreign visitors (47.54%) highlights the international dimension of the destination. Advisors record only one visitor per couple or family, suggesting a higher actual attendance.
Despite the prevailing presence of digital resources, the demand for physical reception remains strong. Direct contact provides personalized advice, verified information, and an interaction tailored to each visitor’s expectations.
With this relocation and modernization, the Metropolitan Tourism Office Nice Côte d’Azur, led by Jean-Sébastien Martinez, pursues an objective: to offer a clear, organized, and adapted reception for current practices, in the heart of a highly frequented area. The new office on Avenue Jean Médecin will become a key point for tourist information and a hub for residents and visitors alike.
